Medical Errors Survey (Federation)


You are being invited to participate in a research study on people’s perceptions of medical errors. In particular, this research is interested in your perceptions of medical errors by health care providers in Australia by conducting an anonymous survey.

We are seeking Australian Permanent Visa holder or Citizens 18 years of age and over to participate in the study. People who have access to or who have received medical service and are interested in patient safety are eligible to participate.

A health care provider is a person (doctor of medicine or osteopathy, podiatrist, dentist, pharmacist, chiropractor, clinical psychologist, optometrist, nurse, midwife etc, who is authorised to practice by the State they reside in and performing within their designated scope of practice), who provides health care services to consumers or patients.

A medical error is any type of mistake (e.g. medication error, incident or event)  regardless of whether or not it affects the patient.

The aim of this survey is to explore and understand the perceptions of the community who have experienced medical errors by health care providers in Australia.

What will I be asked to do?

You will be asked to complete a questionnaire that asks a number of questions about you, including a number of questions relating to medical errors you or someone close to you may have experienced. (You will need to allow 15-20 minutes to complete the questionnaire).

Participation in this questionnaire is entirely voluntary. If you decide that you would like to participate, it is important to understand why this research is being done and what it would involve.

What if I participate today or later and then change my mind?

If you decide to be involved in the project, but then later change your mind, you are free to withdraw your consent to participate at any time, however, all processed data is non-identifiable and cannot be withdrawn.

Are there any possible benefits from participation in this study?

While there may not be individual benefits immediately from involvement in this project, the potential benefits will extend to others in the wider community. Although there is no reimbursement for your participation in the project, we recognise that the project will have some findings that you may find interesting and these will be made available on the Faculty of Health’s website.

Are there any possible risks from participation in this study?

There are no specific risks or discomfort anticipated with your participation in this study, other than giving up your time. However, if you do feel distress or discomfort you are encouraged to contact Lifeline Australia, who provide access to 24 hour crisis support and suicide prevention services. For further information please call 13 11 14 or visit

In the unlikely event that the participants who are from outside of Australia, experience any discomfort as a result of any aspect of this research, and need assistance will be encouraged to contact your Local support services or International Helplines

How will my confidentiality be protected?

Please ensure you do not include any details which could identify you or others. The non-identifiable questionnaires will be kept in a separate, password-protected computer files. In any reports or publications that are written about the project, we will not report any personal or identifying information that may allow someone to ‘guess’ your identity. 

The data we collect will be kept securely at Federation University, who will retain research data and records for a minimum of five years after the research project is completed. In this case, any paper-based data will be retained for a period of five years and shall be destroyed by the lead researcher. In addition, any electronic data will be kept secure at Federation University. The electronic data will be retained for a period of five years, and when this data is no longer required all electronic data will be deleted.

How will I receive feedback?

Once the research and analysis has been completed, a brief summary of the findings and any larger reports will be made available to you through the Faculty of Health’s website. It is also possible that the results will be presented at academic conferences. 

Do I have to take part?

Your participation will be completely voluntary. Your decision to participate or not to participate will not have any effect on any future health care you may require. If you need more time to decide, we can arrange a later time for you to complete the questionnaire. 


The author(s) received no specific funding for this work.

How do I agree to participate?

If you are willing to participate, please complete this questionnaire. By completing the questionnaire, you are hereby consenting to participate as a subject in the above research study. As such, you agree that

  • The research project in which I am being asked to participate has been explained fully to me in writing, and any matters on which I have sought information have been answered to my satisfaction.

I understand that:

  • All information I provide will be treated with the strictest confidence and data will be stored separately from any other data.
  • Aggregated results will be used for research purposes and may be reported in scientific and academic journals.
  • I am free to withdraw my consent at any time during the study in which event my participation in the research study will immediately cease, however, all processed data is non-identifiable and cannot be withdrawn
  • I understand the exception to this is if I withdraw after information has been aggregated - it is unable to be individually identified - so from this point it is not possible to withdraw my information/data, although I may still withdraw my consent to participate.


If you have any questions, or you would like further information regarding the project titled Public Perceptions of Medical Errors please contact the Principal Researcher, Dr Jeong-Ah Kim of the School of Nursing and Healthcare Professions


PH: +61 3 53276989

Should you (i.e. the participant) have any concerns about the ethical conduct of this research project, please contact the Federation University Ethics Officers, Research Services, Federation University Australia,

P O Box 663 Mt Helen Vic 3353 Telephone:  (03)  5327 9765



CRICOS Provider Number 00103D